Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play Online Casino, we're committed to promoting responsible gaming practices. Gambling should always be viewed as entertainment, not as a way to earn money or solve financial problems. It's important to gamble within your means and to understand that the house always has an edge. Only play with money you can afford to lose, and never chase losses.
Age Verification
Gambling is strictly for adults only. In Australia, you must be at least 18 years of age to gamble at online casinos. By accessing Rocket Play, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to try to win back money
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, or social responsibilities due to gambling
- Experiencing anxiety, depression, or stress related to gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or going into debt to gamble
- Unable to cut back or stop gambling despite wanting to
- Experiencing relationship conflicts due to gambling habits
- Feeling restless or irritable when not gambling
Self-Help Tools & Player Controls
Rocket Play provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Loss Limits: Establish maximum loss amounts to help you stop before losses accumulate
- Session Limits: Set time limits on your gaming sessions to prevent prolonged play
- Reality Checks: Receive pop-up reminders during gameplay about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Account Closure: Request permanent account closure if you wish to stop gambling entirely
These tools are available in your account settings. We encourage you to use them proactively as part of your responsible gaming approach.
Get Help & Support
If you're concerned about your gambling or need support, reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free gambling support and advice
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources for responsible gambling
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre with gambling support resources
Website: www.bzga.de
If You Need Help
If you or someone you know is struggling with problem gambling, please don't hesitate to reach out for support. There is no shame in asking for help, and numerous resources are available to assist you. The organisations listed above offer free, confidential support and can connect you with professional help if needed.
Remember: Your wellbeing is more important than any game. Help is available, and recovery is possible.
More Information
For more information about responsible gaming practices, visit our main website or contact our customer support team. We're here to help ensure your gaming experience is safe, enjoyable, and within your control.